Managed IT Services for Dental Offices
We keep your systems running so that you can keep the smiles coming
Every well-managed dental practice uses technology to run smoothly, from storing patient records to booking appointments.
But if your IT systems aren’t maintained correctly, problems can arise—from downtime that causes missed appointments to security incidents that put patient data at risk.
Network Computer Pros specializes in professional IT support for dental offices. Our goal is to ensure that your systems are always working—and that your patients’ data stays secure no matter what.
Our dental office IT support will:
Protect your client’s data
Mishandling patient data can lead to lawsuits, fines, and monitoring expenses—not to mention damage to your reputation. NCP audits your IT systems to make your dental office remains HIPAA-compliant.
We’ll look at your email system and your security setup. We can also conduct risk assessments to see where your team can improve, and we can provide ongoing training on HIPAA and the handling of sensitive data.
Shield your practice from attacks, viruses, and more
Ransomware attacks against dental practices are on the rise. Offices without adequate preparation could end up paying a steep ransom—or losing access to their patient data forever.
We install anti-malware and anti-virus software to protect every one of our clients against ransomware, viruses, and other malware. Once it’s set up, the software stays up to date so your systems are protected against even the newest threats.
Manage your systems without causing delays
Busy dental offices don’t have time to hit “pause” for software and hardware updates during the day. Network Computer Pros installs key updates outside of office hours, so you don’t lose a minute the next day.
We also make sure that all of your office’s data—from patient records to bookkeeping information—is backed up regularly. We use secure cloud-based backups so that your data is safe even in the event of a disaster.
Make your IT projects run seamlessly
Too often, major changes to your IT system cause headaches for office staff as they try to coordinate. When you work with NCP, we’ll serve as project managers when you upgrade your software, migrate to a new system, or install new equipment in your office.
“My busy dental practice has been using Network Computer Pros for several years now. Before them I was always having those annoying “computers are down” events that halted everything until appointments can be made for service and excuses were thrown around. Since NCP those instances have all but disappeared and when even small issues arise they respond in a timely manor. I never get resistance to incorporating new technology into my dental practice network and Maurice and the rest of the team are always giving me ideas on how to stay on the cutting edge of technology.”
Dr John Garcia
Smiles By Design
We understand how dental practices operate.
For over 20 years, Network Computer Pros has been trusted by hundreds of businesses, and we’ve provided IT services for dental offices throughout south Florida.
We know that even a few hours of downtime can throw off a practice’s schedule for days, frustrating the office staff and causing patients to grumble (or worse, leave bad Yelp reviews).
At NCP, we don’t do Band-Aid fixes. Instead, we believe in being proactive.
From day one, we set up your system so that software updates are installed outside of office hours. We also make sure that your data is regularly and securely backed up in the cloud.
We constantly monitor your system for any alerts. If we see a red flag, we’ll investigate and fix it before it causes bigger problems.
We’re familiar with the software you rely on, such as Dentrix, SoftDent, Easy Dental, Schick, EagleSoft, and many others. And if you have new hardware or equipment you need to be installed, we’ll swing by your office for installation, testing, and more.
Our goal is to provide professional IT support for dental offices so that dentists—and their staff—can focus on caring for patients without stressing about IT challenges.
Meet Our Technology Partners
“We used many computer companies before we found Network Computer Pros. Thank god we found them! They are truly the best, very professional and always there when we need them.”
Nancy Abecassis
DPC Veterinary Hospital